Using this form does not limit your statutory rights. New US shipping is currently paused, but existing orders and returns remain fully supported. Contact us at info@gusti-leather.com for manual assistance.
Changed your mind? No problem. With our return portal, you can submit your return in just a few clicks and generate your return label.
✔ 100-day return policy
Take your time to try your items at home. Your 100-day return policy remains fully active for all existing US orders.
✔ Transparent Return Shipping & Refunds
For full returns within 14 days, your original standard shipping fee is refunded. Pre-paid return label costs are transparently deducted from your final refund amount.
✔ Manual Return Assistance
Because automated US portal labels are temporarily paused, please email info@gusti-leather.com with your order number to receive your return label.
✔ Refunds & Warranty Coverage
Refunds are processed within 14 business days. Standard 1-year and paid extended warranties remain active, with free two-way shipping for valid repairs or defects.